Trade Assurance is a free order protection service. It’s designed to help create trust between buyers and suppliers and covers buyers in the event of payment, shipping and product quality-related disputes.

A secure online environment for global trade
Trade Assurance protects buyers’ orders; it minimizes risk by guaranteeing money back in the event of a supplier failing to meet the terms of the order contract – including delivery delays, quality and quantity discrepancies or other processing problems. Trade Assurance applies a credit-rating system that incentivizes suppliers to produce and deliver high-quality goods on time and according to the buyers’ specifications.
Multiple safe payment options
Secure online payment options include Online Bank Payment, credit card , T/T and Line of Credit. Your payment is secured by’s anti-fraud system.
To get Trade Assurance coverage, you must make payment to the’s authorized national banks approved by government of India.
Protect every online order for free
That’s right! Trade Assurance is free for buyers who carry out transactions online via our platform.
Payment protection
Trade Assurance will cover all payments made during the ordering process up to 30 days after you receive the goods.
Shipping protection
Your order will be shipped on time according to the details of your contract with the supplier. In the event of a delay, you will be eligible for a refund.
Product-quality protection
Your order will be covered in the event that the product(s) do not match the details outlined in your contract with the supplier*.
*Not applicable on sample order.
Protection period
Your order will be protected up to 30 days after you receive the goods.